Privacy Policy
When you visit or make a purchase from this website, your personal information is collected, utilized, and shared according to the terms of this privacy statement.
- CONTACT DETAILS
Please contact www.reemu.co.uk if you have any queries concerning our privacy statement, how we handle your data, or the goods and services that are offered for sale through our platform.
- THE INFORMATION WE GATHER
When you use our services or interact with us, including when you place an order through our service, we collect your personal information. In order to enhance customer satisfaction and provide better services, we also monitor how users interact with our website.
We gather data:
- when you make an account with us or modify your account preferences;
- when you place an order and throughout the ordering process;
- when you get in touch with us directly by message, email, or through our chat feature;
- both before and after you register for an account with us, while you browse and use our website;
- In addition, we get data from external websites, such as advertising or analytics services.
- WHAT INDIVIDUAL DATA WE GATHER
We require personal information from you when you place an order on our website . This information includes your name, email address, order details (if applicable), and payment information such credit or debit card information.
We also gather data on how you use the Service, as well as information you send us via email or our chat feature when you get in touch with us or leave comments.
We gather technical data from your computer or mobile device, including the operating system, device type, location information, connection type, and IP address used to access our services.
This information may be automatically collected and utilized by us if you use the service through your mobile’s browser, or in any other way, unless you have chosen to remain anonymous through your device and/or platform settings.
We only process your health information with your voluntary consent, such as when you disclose any dietary or lifestyle choices or food allergies.
- HOW YOUR INFORMATION IS USED BY US
Only when there is a legitimate reason and it is approved by data protection law will we process the information we gather about you.
When necessary, we use your information to engage into contracts or to fulfill your requests for services.
To allow us to give you access to the pertinent sections of the website; to fulfill your request for services; to allow us to take money from you; and
- to get in touch with you if necessary regarding our services, like answering any questions you may have about your order, informing you of refunds, or requesting feedback regarding the platform or the goods or services you have bought through it.
- to facilitate the restaurant’s role as a service and product supplier.
- to fulfill their orders in-store or via a third-party delivery partner.
- to send you marketing materials or inform you of exclusive deals or goods that they believe you might find interesting.
- to answer questions from customers
- to allow a delivery partner to deliver the goods that are sold on the platform
Additionally, we may use your information to:
- improve the overall quality of the service and the overall experience for our customers;
- to notify you of special deals or items that we believe you would be interested in, or to send you personalized marketing communications based on your past order history or dietary restrictions.
- in order to provide our customer service representatives the best opportunity to assist you with any questions or grievances.
- DIRECT ADVERTISING
We may use your information to send you emails about our other products and services that we think you would find interesting, if you have given us permission to do so or if we have a legitimate reason to do so (and are allowed by law). Anytime you receive an email, you have the option to unsubscribe by clicking the unsubscribe button.
- SERVICE SUPPLIERS
We may utilize outside businesses and people to help us with service-related tasks, facilitate our service, deliver the service on our behalf, or help us with usage analytics. These third parties are required to keep your personal information private and are only permitted access to it for the purposes of carrying out these duties on our behalf.
- ADHERENCE TO THE LAWS
When required by law, in compliance with an order from a court of competent jurisdiction, or if we think it’s necessary to protect the security or integrity of our service, comply with reasonable requests from law enforcement, or both, we will disclose your personal information.
- PROTECTION
To guarantee that the personal information we have on file about you is appropriately protected, we implement strong rules and systems. Regretfully, information transmitted via the internet is not entirely safe. You communicate any data to us at your own risk, and while we will take precautions to protect it, we cannot guarantee the security of your data. We will attempt to prevent unauthorized access using stringent protocols and security features after we have received your information.
- PRIVACY OF CHILDREN
No one under the age of thirteen (referred to as “Children”) is addressed by our service. We do not knowingly ask minors under the age of 13 for personally identifiable information. Please get in touch with us if you are a parent or guardian and you are aware that your child has given us personal information. We take action to delete Personal Information from our servers if we learn that we have obtained it from a child under the age of 13 without first obtaining verification of parental consent.
- COOKIES
When you visit our website, cookies are used. By using our website, you consent to us installing and using these kinds of cookies on your device in the future. You can adjust your browser’s settings if you disagree with our usage of cookies in this manner. Your user experience may be negatively impacted if you disable the cookies that we utilize.
The “help” section of your browser should include directions on where to find the file or directory storing cookies if you want to remove any.
- YOUR RIGHTS
You have certain rights about the information we have on you in accordance with data protection law. Please contact us through the contact information if you would like to exercise any of these rights or if you have any questions or concerns about our privacy statement or how we handle your data in general.
